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  1. ViciousByte
  2. /Service catalog
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  4. /AI agents and bots
ProjectAutomation

AI agents and automation

WhatsApp and Telegram bots that answer, qualify leads and collect payments, connected to your CRM, your ERP or your database.

I want an agent ↓View the full catalog
Project · 2–4 wk

2–4weeks

Design
Integration
Testing
Operation
024 wk
Estimated time
2–4 weeks
Price
From MXN 20,000 + VAT
Technologies
WhatsApp Business API · Telegram Bot API · Twilio
AI agents and bots
OverviewCapabilitiesHow we workPricingTechnologiesContact
I want an agent

01 · Overview

Your operation, answered around the clock

We design agents that answer with your business's information, not generic replies: prices, inventory, order status or appointments, pulled from your own systems.

The agent qualifies each lead, books appointments, sends payment links and hands the conversation to a person when needed.

After launch, the monthly plan covers monitoring, flow adjustments and updates. Meta's WhatsApp fees and the platform's fees are paid separately, at cost.

Includes

  • Flow designed with you
  • WhatsApp Business API or Telegram
  • Connection to your systems
  • Handoff to a person
  • Conversation dashboard
  • Training for your team

Monthly plan

MXN 4,500 + VAT a month: monitoring, flow adjustments, model updates and support.

MonitoringAdjustmentsSupport

02 · Capabilities

What it can do

  • Customer service

    Answers frequent questions with your business's information, at any hour.

  • Lead qualification

    Asks the right questions and logs the lead in your CRM with its tag.

  • Scheduling

    Checks availability, books and sends reminders.

  • Payments

    Creates payment links and confirms when a payment goes through.

  • Integrations

    CRM, ERP, spreadsheets or your own database through APIs or webhooks.

  • Handoff to a person

    When a case needs it, hands the conversation to your team with the context.

03 · How we work

How we work

We start with one main flow and expand it with what we learn from real conversations.

  1. 01

    Flow design

    We define what the agent solves, what data it reads and when it hands off to a person.

  2. 02

    Integration

    We connect the channel, your systems and the AI model.

  3. 03

    Testing

    We test with real conversations from your team before opening it to customers.

  4. 04

    Operation

    We launch it and tune it every month under the plan.

Illustrative view01 / 04

01
/ 04
Flow design
WhatsApp Business APITelegram Bot API
02
/ 04
Integration
Telegram Bot APITwilio
03
/ 04
Testing
TwilioPython
04
/ 04
Operation
PythonFastAPI

04 · Pricing

Pricing

Launch

Design, development and integration of the agent.

  • 1 channel: WhatsApp or Telegram
  • Main flow and handoff to a person
  • Integration with 1 system
  • 2 to 4 weeks

From MXN 20,000 + VAT

Monthly plan

To keep the agent working well.

  • Monitoring and alerts
  • Flow adjustments
  • Model updates
  • Meta and platform fees billed separately

MXN 4,500 + VAT a month

05 · Technologies

Technologies

  • WhatsApp Business API
  • Telegram Bot API
  • Twilio
  • Python
  • FastAPI
  • Webhooks
  • Language models

Meta's per-message WhatsApp fees and the messaging platform's fees are billed separately, at cost. The launch price changes with more channels, more systems or more complex flows.

06 · Contact

Tell us what you want to automate

Describe the process and we'll reply with a proposal and its price.

  • Proposal before we start
  • Fixed launch price
  • Reply within one business day
ViciousByte

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Scope, timeline and budget are agreed per project. An inquiry does not contract a service or submit a payment.

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